Privacy Policy

Deepview Bloomcraft (“we”, “us”, “our”) respects your privacy. This Policy describes how we collect, use, and share personal information when you access our websites, purchase courses, or contact support.

1. Information we collect

• Account data: name, email, password hash, and settings.
• Transaction data: purchased courses, payment confirmations (processed by third-party processors; we do not store full card numbers).
• Support data: messages, attachments, and correspondence metadata.
• Technical data: device, browser, IP address, and cookies or similar technologies.

2. How we use information

• Provide, secure, and improve our services, including course delivery and updates.
• Process transactions and send purchase confirmations.
• Respond to support requests and send important account notices.
• Comply with legal obligations and enforce our Terms of Use.

3. Legal bases

We process data based on your consent, to perform a contract, to comply with legal obligations, and for our legitimate interests (such as protecting our services and preventing fraud).

4. Sharing

We share data with service providers who help operate our services (hosting, analytics, payment processing). These providers access data only to perform tasks on our behalf and are bound by confidentiality obligations.

5. Cookies and similar technologies

We use cookies to remember preferences (including theme), maintain sessions, and measure site performance. You can control cookies via your browser settings. Refusing cookies may limit certain features.

6. Data retention

We retain personal data only as long as necessary for the purposes outlined here or as required by law. You may request deletion of your account; some records may be retained for compliance.

7. Your rights

• Access, correct, or delete your personal information.
• Object to or restrict processing in certain circumstances.
• Withdraw consent where processing is based on consent.
• Request a copy of your data in a portable format.

8. Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the data we process. No method of transmission or storage is fully secure; risks cannot be eliminated.

9. International transfers

When we transfer data across borders, we use recognized safeguards such as standard contractual clauses or equivalent legal mechanisms.

10. Children’s privacy

Our services are not directed to children under 13. If we learn that we have collected data from a child, we will take steps to delete it.

11. Changes to this policy

We may update this Policy from time to time. Material changes will be announced on this page with a new effective date.

12. Contact

Questions about this Policy can be sent to [email protected] or by phone at +1 (415) 429-3374.